Q: What is your online pet store all about?

A: Our online pet store specializes in selling French bulldog puppies, as well as apparel and accessories for dogs of all breeds.

Q: Do you sell French bulldog puppies online?

A: Yes, we offer French bulldog puppies to reserve through our online pet store. Our puppies are bred with the utmost care, and we ensure that they are healthy and well-socialized before they are sold.
Q: How can I purchase a French bulldog puppy from your online store?
A: Simply browse through our selection of available puppies, and select the one that you're interested in purchasing. From there, you can complete the reservation/checkout process and our team will be in touch to arrange for pickup or delivery of your new furry friend.

 

Q: Do you sell dog food?

A: Not directly. We have partnered with PawFoods, were you can get 50% your first reoccurring order with our Promo Code: FLF50 

Q: What types of apparel and accessories do you sell for dogs?

A: We offer a wide range of apparel and accessories, including collars, leashes, harnesses, dog beds, blankets, and more. Our products are available in a variety of styles and colors, making it easy to find something that suits your dog's personality and your own personal taste.

Q: Are your products made with high-quality materials?

A: Yes, we only sell products that are made with high-quality materials and are designed to last. We understand that dogs can be tough on their toys and gear, which is why we strive to provide products that are durable and long-lasting.

Q: Can I return or exchange a product if I'm not satisfied with it?

A: Yes, we offer a hassle-free returns and exchanges policy. If you're not completely satisfied with your purchase, simply contact us and we'll work with you to make it right.

Q: Can I return or exchange a puppy deposit or service if I'm not able to purchase the puppy in full?

A: No, puppy deposits are non-refundable. Although we will gladly put your deposit amount towards another puppy in the future when the time is right for you. 

Q: Do you offer any warranties on your products?

A: Yes, many of our products come with warranties. Check the product description for warranty information or contact us if you have any questions.

Q: Do you offer any discounts or promotions?

A: Yes, we frequently offer discounts and promotions to our customers. Sign up for our email list to stay up-to-date on our latest offers and deals.

Q: Do you offer Hero discounts or promotions?

A: Yes, absolutely - we honor our heroes with a 15% discount off everything including puppies and services! 

Q: How can I contact your customer service team?

A: You can contact our customer service team by emailing us at hello@familylovedfrenchies.com, or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.